Privacy Policy

Crispy Meow is dedicated to safeguarding your privacy. Our Privacy Policy explains how we collect, process, store, and protect personal data in compliance with the General Data Protection Regulation (GDPR). Our policy provides a detailed breakdown of the specific rights, responsibilities, and obligations related to the collection and processing of personal data within our website.

Our Privacy Policy is designed to give users of www.crispymeow.com a comprehensive understanding of the categories of personal data collected, the legal basis for processing such data, the length of time the data is retained, the conditions under which data may be shared, and the rights available to individuals under GDPR.

By using our website and services, you explicitly agree to the terms outlined in this policy. You acknowledge that Crispy Meow has the right to collect and process your data under the legal frameworks described. Please review in the manner in which the information shall be utilized.

Data Collection

We collect personal data through direct interactions (when a user provides data voluntarily) and automated tracking technologies. This data is collected when you place an order, subscribe to marketing communications, interact with our customer support team, or browse our website.

The categories of personal data we collect include but are not limited to:

  • Identity Information: Name, age, date of birth, gender.
  • Contact Details: Email address, phone number, residential and shipping address.
  • Financial Information: Payment details, transaction records, billing information.
  • User Account Data: Username, password, order history, account preferences.
  • Technical Data: IP addresses, device information, browser type, website interactions, cookies.
  • Transactions: Crispy Meow does not store any credit card details. Payment transactions are securely processed through third-party payment gateways that comply with industry security standards.

Data Processing

The primary purposes for processing personal data include:

  • Order Fulfillment & Customer Support: Ensuring smooth transaction processing, product delivery, and customer service.
  • Marketing & Advertising: Sending promotional offers, newsletters, and personalized product recommendations (only with user consent).
  • Security & Fraud Prevention: Monitoring fraudulent activities, safeguarding user accounts, and preventing unauthorized access.
  • Website Optimization: Improving website functionality, enhancing user experience, and utilizing analytics tools.

Data Sharing & Third-Party Disclosures

We do not sell personal data to third parties. However, data may be shared under the following circumstances:

  • Personal data is transmitted securely to third-party payment processors to facilitate transactions.
  • Shipping partners receive necessary details to ensure successful order deliveries.
  • Data may be disclosed if legally mandated under applicable jurisdiction.
  • Web hosting, analytics, and fraud detection service providers may process personal data under strict data protection agreements.

All third parties engaged by Crispy Meow comply with GDPR and enforce strict data security standards.

Data Subject Rights

Under GDPR, individuals have the following rights concerning their personal data:

  • Right to Rectification: Individuals can correct inaccurate or incomplete data.
  • Right to Erasure (Right to Be Forgotten): Under certain conditions, users may request the deletion of their personal data.
  • Right to Data Portability: Users may request their data in a machine-readable format for transfer to another service provider.
  • Right to Object: Users may object to data processing for marketing or profiling purposes.
  • Right to Withdraw Consent: At any time, users can unsubscribe previously given consent for marketing communications and other processing activities.

Requests to exercise these rights should be sent to privacy@crispymeow.com.

Cookies & Tracking

Cookies are small text files stored on a user’s device to enhance website functionality. We use cookies for:

  • Enabling core website features such as shopping cart functionality.
  • Collecting data on user interactions to optimize site performance.
  • Tracking preferences to offer personalized recommendations.

Users may manage cookie preferences through their browser settings. Consent for non-essential cookies can be withdrawn at any time.

Data Security Measures

Crispy Meow implements industry-standard security measures to protect personal data from unauthorized access, disclosure, and misuse. These include:

  • Data Encryption: All sensitive data, including payment details, is encrypted during transmission.
  • Access Controls: Employee access to personal data is strictly limited.
  • Regular Security Audits: Routine assessments ensure compliance with security protocols.
  • Fraud Prevention Systems: Automated tools monitor and prevent suspicious activities.

Policy Amendments

This Privacy Policy is subject to periodic updates. Any significant modifications will be communicated to users via email or website notifications. Users are encouraged to review this policy regularly to stay informed about their data protection rights.

Contact Information

For any privacy-related inquiries, users may contact: